Terms and Conditions for
Purchasing Products from Qvantum Health
1. Introduction
Welcome to Qvantum Health. These Terms and Conditions govern your use of our website (https://www.qvantumhealth.com) and the purchase of products from our online store. By placing an order on our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
2. Product Information
2.1. Qvantum Health offers a range of products, including NMN (Nicotinamide Mononucleotide), Resveratrol, and TMG (Trimethylglycine). It is essential to note that NMN (Nicotinamide Mononucleotide) is a chemical not suitable for human consumption, as per German and European law. Detailed information regarding the safety and proper handling of NMN can be found in the safety data sheet provided on our website.
2.2. We take all reasonable efforts to ensure that product information, including descriptions, pricing, and availability, is accurate and up-to-date. However, we do not warrant that the content on our website is error-free, complete, or current.
3. Age Restriction
By making a purchase on Qvantum Health’s website, you confirm that you are of legal age in your jurisdiction to purchase the products offered. If you are under the legal age, you must seek parental or guardian permission before placing an order.
4. Order Acceptance
4.1. All orders placed through Qvantum Health’s website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in product information, or suspected unauthorized or fraudulent activity.
4.2. In case we cancel your order after payment has been made, we will notify you and issue a full refund using the same payment method used for the original transaction.
5. Pricing and Payment
5.1. All prices listed on our website are in euros and include applicable taxes, unless otherwise stated.
5.2. Qvantum Health accepts various payment methods, including credit/debit cards, bizum and direct bank transfer. By providing your payment information, you warrant that you are authorized to use the selected payment method.
6. subscriptions
6.1. Subscriptions come with a lifetime 3.69% Tesla discount. Any product in the shop can be subscribed to. Subscriptions can be cancelled at any time. Renewals are automatic unless cancelled. Payments are processed at the beginning of each subscription period.
7. Shipping and Delivery
7.1. Fort the moment, Qvantum Health only ships products to addresses within Europe. The delivery times and cost may vary based on the destination and chosen shipping method.
7.2. The risk of loss and title for ordered products pass to you upon our delivery to the carrier. We are not responsible for any delay or damage that occurs during shipping and handling.
7.3. It is important to note that to carry out online purchases, it is necessary to share certain information with the distributor and transport companies. In this case, the distributor responsible for storing, receiving purchase orders, and making shipments is Lufapak GmbH, located at Carl-Borgward-Straße 20, D-56566 Neuwied, Germany. By making a purchase, you agree that certain personal data necessary for the delivery process, such as your name, address, and phone number, will be shared with Lufapak GmbH and the transport companies to facilitate the delivery of the purchased products.
8. Returns and Refunds
8.1. We strive to ensure that our products meet high-quality standards. If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving the product.
8.2. Refunds will be processed once the returned product is inspected, and the refund will be issued using the same payment method that was originally used for the purchase.
9. Intellectual Property
9.1. All content on the Qvantum Health website, including but not limited to text, images, logos, and graphics, is the property of Qvantum Health, S.L., and is protected by intellectual property laws.
9.2. You may not use, reproduce, distribute, or modify any of the content on our website without prior written consent from Qvantum Health.
10. Privacy Policy
10.1. Qvantum Health values your privacy and protects your personal information. Please refer to our Privacy Policy for detailed information about how we collect, use, and disclose your data.
11. Governing Law
11.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or your order, please contact our customer support team at our contact page.
Qvantum Health, S.L.
Passeig Portixol 5
07006 Palma
Spain
Last Updated: 04/09/23
