Privacy Policy of Qvantum Health
At Qvantum Health, we take the privacy of our users very seriously. This Privacy Policy describes how Qvantum Health, S.L. (hereinafter referred to as “Qvantum Health” or “we”) collects, uses, and protects the personal information we gather through our website https://www.qvantumhealth.com/.
Collection of Personal Information
Qvantum Health collects personal information through the contact form and checkout process on our website. The information we collect includes your name, email address, phone number, address and any other details you provide in the form. Additionally, we use tools such as Tag Manager and Google Analytics to gather statistical data about the usage of our website.
Use of Personal Information
The personal information we collect through our website is solely used to respond to your inquiries and comments through the contact form. We may also use your information to send you updates or news related to our products or services if you have explicitly consented to it.
Moreover, it is important to note that to carry out online purchases, it is necessary to share certain information with the distributor and transport companies. In this case, the distributor responsible for storing, receiving purchase orders, and making shipments is Lufapak GmbH, located at Carl-Borgward-Straße 20, D-56566 Neuwied, Germany. By making a purchase, you agree that certain personal data necessary for the delivery process, such as your name, address, and phone number, will be shared with Lufapak GmbH and the transport companies to facilitate the delivery of the purchased products.
Cart Recovery
Social Login
Our website offers the option to log in using social media accounts from providers such as Facebook and Google. By choosing this method of authentication, you grant us permission to access and use certain information from your social media profile, as specified by the respective social network’s terms of service and privacy policy.
What Information is Collected via Social Login
When you use social login to sign in to our website, we may collect and store the following information from your social media profile:
– Your name
– Your email address
– Profile picture (avatar)
– Any other information you have chosen to make public on your social media profile.
How We Use Social Login Information
The information collected during social login is used solely for the purpose of user authentication and account management on our website. We do not post on your social media accounts without your explicit consent, and we do not share this information with third parties unless required by law.
Data Security
We take data security seriously and have implemented measures to protect the information collected during social login. However, please be aware that the security of information transmitted via the internet and stored in databases cannot be guaranteed.
Hotjar for User Experience and Data Collection
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.”
Revoking Social Login Access
If you wish to revoke the access we have to your social media profile or disconnect your social media account from our website, you can do so by visiting your account settings on the respective social network.
Cookies
We use cookies on our website to enhance the user experience. You can find detailed information about the cookies we use and how we use them in our EU Cookie Policy available at https://www.qvantumhealth.com/es/cookie-policy-eu.
Protection of Personal Information
We take reasonable security measures to protect the personal information we collect through our website. This includes the use of SSL encryption to safeguard the transmission of information.
Access and Control of Personal Information
We do not provide the option to create user accounts on our website. As such, there is no possibility to access, update, or delete the personal information we collect. If you wish to update or delete your data, you can contact us through our contact form at out contact page or call us at +34 600 586 686.
Changes to the Privacy Policy
We reserve the right to change this Privacy Policy at any time. In the event of significant policy changes, we will post a notification on our website.
If you have any questions or comments regarding our Privacy Policy, feel free to contact us through our contact form at our contact page or call us at +34 600 586 686.
Last update 25/09/2023
